Legal & Regulatory Information
At Your Health Today, we are committed to providing safe, high-quality healthcare services that meet all applicable legal, professional and regulatory standards. This page outlines important information regarding the governance of our services.
Care Quality Commission (CQC)
Regulated healthcare services provided through Your Health Today are delivered under the Care Quality Commission (CQC) registration of Sutton Medical Group, in accordance with its Statement of Purpose.
All regulated activities are provided in compliance with the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the CQC Fundamental Standards, ensuring that services are safe, effective, caring, responsive and well-led.
Location ID: 1-110078075
Clinical Governance
Our clinicians are committed to maintaining the highest standards of clinical practice through robust governance arrangements, including:
- Clinical audit and quality improvement
- Incident reporting and learning
- Infection prevention and control
- Patient safety monitoring
- Continuous professional development
- Evidence-based clinical practice
Professional Registration
All healthcare professionals providing regulated clinical services maintain registration with their appropriate professional regulatory body where applicable, including:
- General Medical Council (GMC)
- Nursing and Midwifery Council (NMC)
- Health and Care Professions Council (HCPC)
Professional registration is maintained in accordance with statutory requirements.
Information Governance
We are committed to protecting your personal information and processing data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For further information, please refer to our Privacy Policy.
Safeguarding
The safety and wellbeing of our patients is our highest priority.
We operate safeguarding procedures for both adults and children in accordance with current national guidance and work closely with appropriate agencies where safeguarding concerns arise.
Equality and Accessibility
We are committed to providing healthcare that is accessible, inclusive and free from discrimination.
Reasonable adjustments can be made to support patients with disabilities or additional needs. Please contact us before your appointment if you require assistance.
Complaints
We aim to provide an excellent standard of care. If you are dissatisfied with any aspect of our service, we encourage you to raise your concerns with us as soon as possible so that we can investigate and resolve the matter promptly.
Our full Complaints Policy is available upon request.
Insurance
All regulated clinical services are provided with appropriate professional indemnity arrangements in place, as required by UK legislation and professional regulators.
Contact
If you have any questions regarding our legal or regulatory obligations, please contact our administration team who will be happy to assist.